Q. I need to make a return, what is your Return Policy?
A. Returns on all materials still in New and Unused condition will be accepted up until 30 days from the order date. All returns must be authorized by the Returns Department before being sent back; ACA WSO is not responsible for refunding any unauthorized returns and unauthorized returns will be rejected. All fees associated with returning an order to ACA WSO will be the sole responsibility of the purchaser and the original shipping fees will not be refunded back to the customer.
Q. How do I initiate a Return?
To initiate a return and receive authorization for returning your package, please contact firstname.lastname@example.org with your full name, order number, and details on what you would like to return and someone will be happy to assist you in setting up your return.